SHIPPING & RETURNS

Return Policy

The Stitches Collection® are designed to withstand normal, everyday use a child will put a companion doll through. 

If you are dissatisfied with your purchase, contact us at info@stitchescollection.com with details of your dissatisfaction and we will review this for either repair, refund, replacement where eligible.

Under the Australian Consumer Law, the consumer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees. Simply changing your mind does not constitute a major problem with the product.

The Stitches Collection® are designed to withstand normal, everyday use a child will put a companion doll through. 

If you are dissatisfied with your purchase, contact us at info@stitchescollection.com with details of your dissatisfaction and we will review this for either repair, refund, replacement where eligible.

Under the Australian Consumer Law, the consumer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees. Simply changing your mind does not constitute a major problem with the product.

Shipping

Standard shipping charges apply for all deliveries. Australia only deliveries accepted. Shipping is divided into metro and regional zoning, unless picking up in-store at Common Groundz Community Cafe. We are only able to fulfil delivery if the appropriate rate has been applied for your purchase. Failure to select regional zoning for regional (non-metro) purchases may result in a cancelled order. 

Info

Address

About

Shipping and Return Policy

Contact

Creative Groundz Studio

Ground Floor

Lalor Park Community Centre

Freeman Street

Lalor Park NSW 2147

Opening Hours

Mon - Fri, 9am - 2pm

Mailing List

  • Black Facebook Icon
  • Black Instagram Icon

© STITCHES COLLECTION by DANIELLERG